Terms & Conditions

These Terms and Conditions are a binding contract between you and us when you use our website to place an order. Before using this website, it is your duty to thoroughly read these Terms and Conditions of Business. The following Terms & Conditions as well as our Privacy and Cookie Policy must be accepted in order for you to use the Aximiz.co.uk website. By using the Aximiz.co.uk website, you agree to these terms and conditions. You are not permitted to use the Aximiz.co.uk website if you disagree with the Terms and Conditions stated in the following pages. It is important for you to frequently examine these Terms and Conditions as Aximiz.co.uk has the right to make modifications.

1. How the Contract is Formed Between You and Us
1.1 Acceptance of Orders
1.2 Order Placement: By placing an order on our Site, you are making an offer to purchase products or services from Aximiz ltd in accordance with these Terms and Conditions.
1.3 Order Confirmation: After you place an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product or service.
2. Order Acceptance
2.1 Acceptance: All orders are subject to acceptance by us. We will confirm such acceptance by sending you an email that confirms that the product has been dispatched or that the service will be provided (the "Order Confirmation"). The contract between you and us will only be formed when we send you the Order Confirmation. We provide an electronic proof of the product before it is manufactured your endorsement. It is up to you to accept these proofs. After you've verified the proof, the products are final and cannot be altered or cancelled. There will be no accountability from us to you for any mistakes that you later found in the proof.
2.2 Rejection: We reserve the right to refuse any order for any reason, including but not limited to product or service availability, errors in the description or price of the product or service, or errors in your order. If we reject your order, we will notify you by email and will refund any payment made.
3. Pricing and Payment
3.1 Prices: All prices, discounts, and promotions posted on the Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.
3.1.1 Taxes and Fees: Prices do not include applicable taxes, shipping and handling charges, or other fees unless stated otherwise. These charges will be added to your total and itemized in your shopping cart and order confirmation email.
3.1.2 Promotions and Discounts: We may offer promotions, discounts, or special offers from time to time. These offers are subject to specific terms and conditions and may not be combined unless explicitly stated.
3.2 Payment: Terms of payment are within our sole discretion and payment must be received by us before our acceptance of an order. We accept various payment methods, which will be detailed on the Site. You represent and warrant that the payment information you provide is true, correct, and complete.
3.2.1 Payment Methods: We accept various payment methods, including credit cards, debit cards, PayPal, and other payment options as specified on our Site. All payments must be made in the currency specified at the time of purchase.
3.2.2 Payment Processing: Payment must be received by us before our acceptance of an order. Your order will not be processed until payment has been successfully completed. If the payment method is declined or if there are insufficient funds, we reserve the right to cancel your order.
3.2.3 Billing Information: You must provide current, complete, and accurate billing information. By submitting your payment information, you authorize us to charge the applicable payment method for the total amount of your purchase.
3.3 Invoices
3.3.1 Electronic Invoices: Invoices for purchases will be sent to the email address provided at the time of order. You agree to receive invoices electronically.
3.3.2 Invoice Discrepancies: If you believe there is an error in an invoice, please contact us immediately so we can review and, if necessary, correct the invoice.
3.4 Payment Security
3.4.1 Secure Transactions: We use industry-standard security measures to protect your payment information. Despite these measures, we cannot guarantee the absolute security of your information.
3.4.2 Unauthorized Transactions: If you suspect any unauthorized use of your payment information, please contact your payment provider and notify us immediately.
3.5. Refunds and Returns
3.5.1 Refund Policy: Refunds will be issued in accordance with our Refund Policy, which is available on our Site. Please review our Refund Policy for details on how to request a refund and the conditions under which refunds will be granted.
3.5.2 Return Costs: Unless otherwise stated in our Refund Policy, you are responsible for the costs of returning any products to us.
3.6. Changes to Prices and Payment Terms
3.6.1 Price Changes: We reserve the right to change prices for products and services at any time and without notice. Such changes will not affect orders that have already been accepted.
3.6.2 Payment Term Changes: We may update these payment terms from time to time. The revised terms will apply to all orders placed after the date the changes become effective. It is your responsibility to review these terms periodically.
4. Availability and Delivery
4.1 Product Availability: We will make every effort to ensure that all orders are fulfilled. However, we cannot guarantee the availability of any product or service at the time of order placement. If a product or service is not available, we will inform you by email and offer a substitute or refund.
4.2 Delivery: Delivery times are estimates only and cannot be guaranteed. We are not responsible for any delays in delivery which are beyond our control.
4.3 Non-Delivery: Should we fail to deliver the Products in a timely manner, you must contact us within thirty days. So that we may look into the issue and respond accordingly.
4.4 Investigation and Resolution
4.4.1Investigation: Upon receiving your notification, we will investigate the matter promptly. This may involve contacting the shipping carrier to determine the status of the delivery.
4.4.2 Resolution: If we determine that your order was not delivered due to our fault or the fault of our shipping partner, we will take one of the following actions:
4.4.2.1 Re-Ship the Order: We will re-ship the order at no additional cost to you.
4.4.2.2 Full Refund: We will issue a full refund for the non-delivered order, including any shipping fees paid.
4.5 Exceptions and Limitations
4.5.1 Incorrect Address: If non-delivery is due to an incorrect or incomplete address provided by you, we will not be responsible for the non-delivery. Any additional costs incurred for re-shipping will be your responsibility.
4.5.2 Unclaimed Packages: If the package is returned to us because it was unclaimed or undeliverable, we will contact you to arrange for re-shipment. Additional shipping charges may apply.
4.5.3 Force Majeure: We will not be liable for non-delivery caused by events beyond our reasonable control, such as natural disasters, strikes, or other disruptions.
4.6 Partial Deliveries
4.6.1 Multiple Shipments: If your order contains multiple items, it may be shipped in separate packages. Partial deliveries do not constitute non-delivery, provided that the remaining items are delivered within a reasonable time frame.
5. Changes to Orders 5.1 Modifications: Once an order has been placed and accepted by us, any changes or modifications to the order must be approved by us. We will make every effort to accommodate changes but cannot guarantee that changes can be made once an order has been processed.
6. Cancellation and Refunds
6.1 Cancellation: You have the right to cancel an order within a certain time frame. Specific details about our cancellation policy, including any applicable fees, will be outlined in our Site’s refund and cancellation policy.
6.2 Refunds: If you are eligible for a refund, the refund will be processed in accordance with our Site’s refund policy. Refunds will generally be processed within a certain number of days following the cancellation or return of the order.
7. Claims
7.1. Scope of Claims
7.1.1 Eligibility: This policy applies to claims related to products and services purchased directly from Aximiz through our Site. Claims may involve issues such as defective products, incorrect items, or non-delivery.
7.1.2 Exclusions: This policy does not cover claims related to products that have been misused, damaged due to improper handling or storage, or products that have been altered or modified after delivery.
7.2. Filing a Claim
7.2.1 Notification: To file a claim, you must notify us as soon as possible after discovering the issue, and no later than 7 days from the date of receipt or expected delivery date.
7.2.2 Supporting Evidence: To process your claim, we may require you to provide photos, receipts, or other documentation as evidence of the issue.
7.3. Evaluation of Claims
7.3.1 Assessment: Upon receiving your claim and supporting evidence, we will evaluate the issue. This may involve inspecting the product if it is returned to us or investigating the delivery process.
7.3.2 Decision: We will make a determination regarding the validity of your claim and notify you of our decision. If we determine that your claim is valid, we will offer an appropriate remedy as outlined in Section 7.4.
7.4. Remedies
7.4.1 Replacement: If the claim is valid and involves a defective or incorrect product, we may offer to replace the item at no additional cost to you.
7.4.2 Refund: In some cases, we may offer a full or partial refund of the purchase price, including any shipping fees paid.
7.4.3 Repair: For certain products, we may offer to repair the item at no cost to you.
7.5. Return of Defective or Incorrect Products
7.5.1 Return Instructions: If we require you to return the defective or incorrect product, we will provide you with return instructions, including the address to which the product should be sent.
7.5.2 Shipping Costs: Aximiz will cover the cost of return shipping for valid claims. We will provide you with a pre-paid shipping label or reimburse you for reasonable shipping costs.
7.6. Processing Time
7.6.1 Claim Processing: Once we receive all necessary information and any returned products (if applicable), we will process your claim as quickly as possible. You will receive a notification when the claim has been resolved and any remedy has been processed.
7.6.2 Expected Delivery: The delivery time for any replacement products or refunds may vary depending on your location and the nature of the claim. We will provide you with an estimated delivery or processing time.
7.7. Limitations of Liability
7.7.1 Maximum Liability: Our maximum liability for any claim will not exceed the purchase price of the product or service in question.
7.7.2 Exclusion of Consequential Damages: We are not liable for any indirect, incidental, or consequential damages arising from or related to a claim, including but not limited to loss of use, loss of revenue, or loss of profit.
7.8. Fraudulent Claims
7.8.1 Misrepresentation: If we determine that a claim is fraudulent or that you have misrepresented any information, we reserve the right to deny the claim and take appropriate legal action.
8 Use of Our Designs
8.1. Ownership and License
8.1.1 Intellectual Property Rights: All designs, graphics, artwork, logos, and other creative works provided by Aximiz Ltd (collectively, "Designs") are the intellectual property of [Your Company Name]. This includes Designs created by our team or third-party designers contracted by us.
8.1.2 License to Use: Upon full payment of all fees due for our services, we grant you a limited, non-exclusive, non-transferable license to use the Designs for their intended purpose as agreed upon in your order. This license allows you to use the Designs for personal or internal business use only, unless otherwise agreed in writing.
8.2. Restrictions on Use
8.2.1 No Resale or Redistribution: You may not resell, redistribute, or otherwise exploit the Designs for any commercial purposes without our express written consent.
8.2.2 Modifications: You may not modify, alter, or create derivative works from the Designs without prior written permission from Aximiz ltd.
8.2.3 Attribution: You must not remove any copyright, trademark, or other proprietary notices contained in or on the Designs. You may not claim ownership of the Designs.
8.3. Custom Designs
8.3.1 Custom Design Requests: If you request a custom design, you must provide clear and detailed specifications. We will make every effort to meet your requirements, but we cannot guarantee that all specifications will be met exactly.
8.3.2 Approval of Custom Designs: Before finalizing a custom design, we will provide you with a proof for your approval. It is your responsibility to review the proof carefully and ensure that all specifications are met. Once you approve the proof, any subsequent changes may incur additional charges.
8.4. Use of Customer-Provided Content
8.4.1 Customer-Provided Content: If you provide any content, including images, text, or graphics, to be incorporated into the Designs, you represent and warrant that you have all necessary rights and permissions to use such content.
8.4.2 Responsibility for Content: You agree to indemnify and hold harmless Aximiz ltd from any claims, damages, or expenses arising from or related to the use of customer-provided content.
8.4.3 Accuracy and Compliance: You are solely responsible for the accuracy, quality, integrity, legality, reliability, and appropriateness of all Customer Content. You warrant that all Customer Content complies with applicable laws, regulations, and industry standards.
8.4.4 Inappropriate Material: You agree not to provide any Customer Content that is illegal, offensive, defamatory, obscene, invasive of privacy, infringing of intellectual property rights, or otherwise inappropriate.
8.5. Termination of License
8.5.1 Termination for Breach: We reserve the right to terminate your license to use the Designs if you breach any of these Terms. Upon termination, you must immediately cease all use of the Designs and destroy any copies you have.
8.5.2 Survival: The provisions of this section, including all restrictions on use, will survive the termination of your license.
8.6. Security and Backup
8.6.1 Data Security: While we take reasonable measures to protect the security of your Customer Content, you acknowledge that providing content via the internet involves inherent security risks. We cannot guarantee the absolute security of your content.
8.6.2 Backup Responsibility: You are responsible for maintaining copies of all Customer Content provided to us. We are not responsible for the loss or damage of any Customer Content.
9. Feedback and Suggestions
9.1 Voluntary Feedback: If you provide us with any feedback, suggestions, or ideas regarding the Site or our services ("Feedback"), you acknowledge that the Feedback is provided voluntarily and that we may use such Feedback without any obligation to you.
9.2 Use of Feedback: We may use, modify, and incorporate your Feedback into our Site and services without any restriction or compensation to you.
10. Our Liability
10.1. General Liability
10.1.1 Limitation of Liability: To the fullest extent permitted by law, Aximiz and its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall not be liable for any indirect, incidental, punitive, special, or consequential damages, including without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of our services or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
10.2. Product Liability
10.2.1 Defective Products: Our liability for any defective products is limited to replacement of the product or refund of the purchase price, as detailed in our Replacement Policy. We are not liable for any indirect or consequential damages arising from the use of or inability to use a product.
10.3. Service Interruptions
10.3.1 Availability: We strive to ensure that our Site and services are available at all times. However, we do not guarantee that access to our Site or services will be uninterrupted or error-free. We are not liable for any disruptions, interruptions, or downtime of the Site or services.
10.4. User-Provided Content
10.4.1 Accuracy of Information: You are responsible for ensuring the accuracy of any information or content you provide to us. We are not liable for any damages resulting from incorrect or incomplete information provided by you.
10.5. Third-Party Services
10.5.1 Third-Party Links: Our Site may include links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be liable for any damages or losses caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
10.6. Indemnification
10.6.1 Indemnity: You agree to indemnify, defend, and hold harmless Axmiz and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
10.7. Governing Law
10.7.1 Jurisdiction: These terms and conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of UK, without regard to its conflict of law provisions.
11. Written Communications
11.1. Legal Requirements
11.1.1 Electronic Communications: When you use our Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on our Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
11.2. Notices
11.2.1 Sending Notices: All notices given by you to us must be given to Aximiz. We may give notice to you at the email or postal address you provide to us when placing an order, or in any of the ways specified in Section 1. Notices will be deemed received and properly served immediately when posted on our Site.
11.2.2 Proof of Service: In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped, and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.
11.3. Contractual Communications
11.3.1 Contract Formation: For contractual purposes, you agree to these electronic means of communication and you acknowledge that all contracts, notices, information, and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
11.4. Changes to Contact Information
11.4.1 Updating Information: It is your responsibility to ensure that we have your current email address and contact information. Please update us promptly with any changes to your contact details to ensure you receive all communications without interruption.
11.5. Language of Communications
11.5.1 Language: All contracts and communications between you and us will be conducted in English unless we expressly agree otherwise.
12 Transfer of Rights and Obligations
12.1. Binding Agreement
12.1.1 Assignment by You: You may not transfer, assign, charge, or otherwise dispose of any of your rights or obligations arising under these terms and conditions, without our prior written consent.
12.1.2 Assignment by Us: We may transfer, assign, charge, sub-contract, or otherwise dispose of any of our rights or obligations arising under these terms and conditions at any time during the term of the contract, provided that your rights under the contract are not affected.
12.2. Third-Party Rights
12.2.1 No Third-Party Beneficiaries: These terms and conditions are intended for the benefit of the parties to the contract and are not intended to confer any rights or benefits to any third party, and no third party shall have the right to enforce any provision of these terms and conditions.
12.3. Notice of Transfer
12.3.1 Notification: If we transfer or assign our rights or obligations under these terms and conditions, we will notify you by posting an announcement on our Site or by sending you an email.
12.4. Effect of Transfer
12.4.1 Continuity of Service: Any transfer or assignment of our rights or obligations will not affect your use of our services or any of your rights under these terms and conditions.
12.4.2 Binding Successors: The contract formed under these terms and conditions shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.
13. Events Outside Our Control
13.1. Definition
13.1.1 Force Majeure Events: For the purposes of these terms and conditions, "Force Majeure Event" means an event beyond our reasonable control, including but not limited to acts of God, natural disasters, wars, civil commotions, terrorist attacks, labor disputes, governmental actions, epidemics or pandemics, interruptions in supply chains, and failures of telecommunications networks or utilities.
13.2. Consequences of Force Majeure Events
13.2.1 Suspension of Obligations: If a Force Majeure Event occurs that affects the performance of our obligations under a contract, we will notify you as soon as reasonably possible. Our obligations under the contract will be suspended for the duration of the Force Majeure Event, and the time for performance of our obligations will be extended accordingly.
13.2.2 Efforts to Mitigate: During the period of the Force Majeure Event, we will use reasonable efforts to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.
13.3. Termination Due to Prolonged Force Majeure Events
13.3.1 Right to Terminate: If a Force Majeure Event continues for more than 7 days, either party may terminate the contract by giving written notice to the other party.
13.3.2 Refunds: If the contract is terminated due to a Force Majeure Event, you will receive a refund for any products or services that you have paid for but not received, less any reasonable costs we have incurred up to the date of termination.
13.4. Exclusions and Limitations
13.4.1 No Liability: We will not be liable for any loss or damage incurred by you as a result of our delay in performing or failure to perform our obligations under the contract due to a Force Majeure Event.
14. Waiver
14.1. No Waiver of Rights
14.1.1 No Automatic Waiver: If, at any point during the duration of a contract, we do not exercise any of our rights or remedies under the terms of the agreement, or if we do not insist upon the strict performance of any of your obligations under the terms of the agreement or any of these terms and conditions, this will not be interpreted as a waiver of those rights or remedies and will not release you from fulfilling your obligations.
14.2. Specific Waivers
14..2.1 Written Waivers: We shall not be deemed to have waived any subsequent default if we waive any previous default. We may not waive any of these terms and conditions unless we notify you in writing and make it clear that we are waiving the provision in question.
14.3. Cumulative Rights
14.3.1 Rights and Remedies: Except as expressly provided in these terms and conditions, the rights and remedies provided under these terms and conditions are in addition to, and not exclusive of, any rights or remedies provided by law.
14.4. Partial Waivers
14.4.1 Severability: If any provision of these terms and conditions is found to be invalid, unlawful, or unenforceable to any extent, such provision shall be severed from the remaining terms and conditions, which shall continue to be valid to the fullest extent permitted by law.
15. Severability
15.1. Validity of Provisions
15.1.1 Severability of Terms: If any provision of these terms and conditions or any provision of a contract is found by any court or competent authority to be invalid, unlawful, or unenforceable to any extent, such provision shall, to that extent, be severed from the remaining terms and conditions, which shall continue to be valid and enforceable to the fullest extent permitted by law.
15.2. Partial Invalidity
15.2.1 Modification of Invalid Terms: If any invalid, unenforceable, or unlawful provision would be valid, enforceable, and lawful if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.
15.3. Entire Agreement
15.3.1 Remaining Terms: The remaining provisions of these terms and conditions will continue to be valid and enforceable, and the invalid, unlawful, or unenforceable part shall be deemed modified to the minimum extent necessary to make it valid, lawful, and enforceable.
15.4. Agreement to Re-Negotiate
15.4.1 Re-Negotiation: If such modification is not possible, the parties shall use their best efforts to negotiate in good faith a valid, enforceable substitute provision that most nearly achieves the same effect as the original provision.
16. Entire Agreement
16.1. Complete Understanding
16.1.1 Single Agreement: These terms and conditions and any documents expressly referred to in them represent the entire agreement between you and us regarding the subject matter of any contract and supersede any prior agreement, understanding, or arrangement between you and us, whether oral or in writing.
16.2. No Reliance on Representations
16.2.1 Independent Terms: You acknowledge that, in entering into a contract, neither you nor we have relied on any representation, undertaking, or promise given by the other or implied from anything said or written in negotiations between you and us prior to such contract, except as expressly stated in these terms and conditions.
16.3. Amendments
16.3.1 Written Changes: Any variations to the contract must be agreed to in writing by both parties. No oral changes will be binding unless confirmed in writing by an authorized representative of both you and us.
16.4. Contract Documents
16.4.1 Incorporation of Documents: Any additional documents referenced in these terms and conditions are incorporated into and form part of the entire agreement. These may include but are not limited to, the privacy policy, replacement policy, and any other policies or notices provided by us on our Site.
16.5. Severability
16.5.1 Separate Provisions: Each of the provisions of these terms and conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
16.6. Future Agreements
16.6.1 Updates and Changes: We may revise these terms and conditions from time to time. If we do so, we will notify you by posting the updated terms on our Site. The new terms will apply to any future orders you place with us.
17. Our Right to Vary These Terms and Conditions
17.1. Changes to Terms
17.1.1 Modification: We reserve the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions, technology, payment methods, relevant laws and regulatory requirements, and our system's capabilities.
17.2. Notification of Changes
17.2.1 Notice of Updates: We will notify you of any changes by posting the updated terms and conditions on our Site. We may also notify you via email or other means of communication as appropriate.
17.3. Effective Date
17.3.1 Immediate Effect: Unless stated otherwise, any changes to these terms and conditions will take effect immediately upon being posted on our Site. It is your responsibility to review these terms and conditions periodically to ensure you understand the terms that apply at the time of your use of our Site or any transaction.
17.4. Applicability to Orders
17.4.1 Prior Orders: The terms and conditions in force at the time you place an order with us will apply to that order and to the contract formed in relation to that order, unless any change to these terms and conditions is required by law or governmental authority (in which case it will apply to orders previously placed by you), or we notify you of the change to these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the products).
17.5. Acceptance of Terms
17.5.1 Continued Use: Your continued use of our Site and our services following the posting of revised terms and conditions means that you accept and agree to the changes.
18. Law and Jurisdiction
18.1. Governing Law
18.1.1 Applicable Law: These terms and conditions and any contract for the purchase of products through our Site will be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.
18.2. Jurisdiction
18.2.1 Exclusive Jurisdiction: Any dispute arising out of or relating to these terms and conditions, including any contract for the purchase of products through our Site, shall be subject to the exclusive jurisdiction of the courts of England and Wales. You and we both agree that the courts of England and Wales will have exclusive jurisdiction over any such disputes.
18.3. Alternative Dispute Resolution
18.3.1 Negotiation and Mediation: Before resorting to litigation, both parties agree to attempt to resolve any dispute through negotiation or, if necessary, mediation. Either party may initiate mediation by providing written notice to the other party.
18.4. Legal Proceedings
18.4.1 Initiating Legal Action: If a dispute cannot be resolved through negotiation or mediation, either party may initiate legal proceedings in the courts of England and Wales, as specified in Section 18.2.
18.5. Compliance with Laws
18.5.1 Local Compliance: You agree to comply with all applicable local laws and regulations regarding the use of our Site and the purchase of products through our Site.
19. Quality
19.1. Commitment to Quality
19.1.1 Our Promise: Aximiz ltd is committed to providing high-quality products and services. We strive to ensure that all items meet our rigorous standards for quality and craftsmanship.
19.2 Quality Assurance
19.2.1 Inspections: All products undergo thorough quality checks and inspections before they are shipped to ensure they meet the specifications and standards set by Aximiz Ltd.
19.2.2 Materials: We use high-quality materials in the production of our items. The specific materials used for each product are detailed in the product descriptions on our Site.
19.3Claims Process
19.3.1 Notification: To make a quality claim, please contact us within [number] days of receiving your product. Provide a detailed description of the issue along with any relevant photos or documentation.
19.3.2 Evaluation: Upon receiving your claim, we will evaluate the issue and determine the appropriate course of action. We may request additional information or ask you to return the product for further inspection.
19.4. Limitations of Liability
19.4.1 Maximum Liability: Our maximum liability for any quality-related issue will not exceed the purchase price of the product in question.
19.4.2 Exclusion of Consequential Damages: We are not liable for any indirect, incidental, or consequential damages arising from or related to a quality issue, including but not limited to loss of use, loss of revenue, or loss of profit.
19.5 When files are submitted for the Products in CMYK format, we will attempt to satisfy your colour specifications. You acknowledge that colour variations in submitted files are a natural part of the printing process. You also acknowledge and agree that we are unable to guarantee that the Product colours will exactly match the ones shown on your computer screen when placing your order due to variations in computer hardware configurations.
20. Indemnification: You agree to indemnify, defend, and hold harmless Aximiz, its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your Customer Content, including any breach of these warranties and representations.